All prices are quoted in Singapore Dollars (SGD).
We accept payment via iBanking Transfer, PayNow, PayLah and card payment via Visa, Mastercard and American Express. Card payment is managed by Stripe.
Payment methods below are only for Singapore.
iBanking Transfer: POSB Savings 008599408
Payment must be made with 24hours before it gets automatically cancelled. We will ship your order within 7 business days once payment has been received and verified. Kindly screenshot your payment details and email us at email@example.com or Whatsapp text to +6597712666 together with your order number.
All items are made to order. Please allow 14 business days for items to be ready.
We offer the following options:
- normal mail to Letterbox (5-7 business days)
- Smartpac to Letterbox (1-3 business days with tracking number)
- Courier to Doorstep (1-2 business days with tracking number)
We offer free courier for orders above SGD80.
Flat rate for registered airmail is SGD12.
We offer free registered airmail for orders above SGD80.
Pawdel Coby's measurement:
Neck circumference 30cm
Chest circumference 45cm
Length from Neck to Butt 48cm
He wears S/M for slip on bandanas, M for tie on bandanas and L for apparels.
Size chart for Slip-on Bandanas
Small: 7" length, 4" height (suitable for neck size 18cm to 25cm)
Medium: 8" length, 5" height (suitable for neck 25cm to 35cm)
Large: 9" length, 6.5" height (suitable for neck 33cm to 46cm)
Size chart for Tie-on Bandanas
Small: 40cm length, 20cm height (suitable for neck size up to 20cm)
Medium: 50cm length, 23.5cm height (suitable for neck up to 30cm)
Large: 60 length, 28cm height (suitable for neck up to 45cm)
Why some bandanas only have tie-on or slip-on option and some have both?
Because some materials are only suitable for one type of option. For example, a thicker cotton material is not suitable for tie on, it will make the knot very bulky. Some cotton are too thin for slip-on option and will tend to crease at your furby's neck.
Please do not iron directly over the name/iron-on patch.
If you wish to iron the bandana, please place a piece of cloth over on medium heat before ironing.
Gentle hand-wash is recommended.
Return and Exchange Policy
All items are handmade so please allow some discrepancy in the measurements. We also ensure all items are at its highest quality before shipping out.
We accept exchange of items if the size is incorrect provided we have available stock for the right size. All items with personalized names are not exchangeable or refundable.
You must inform us within 2 days of receiving the parcel and return the items to us within 7 days upon informing. If we do not receive them within 7 days, exchange will not be allowed.
Both return and redelivery fees are borne by customer for exchange.